Our support team is ready to assist you with any questions or issues you may have.
Contact Support
The best way to reach us is by email. We typically respond within 24-48 hours during business days. Our support team can help with account issues, app functionality, and general questions about using RoamRecs. We’re not able to provide travel booking assistance or resolve disputes with third-party services.
What to Include in Your Email
To help us assist you quickly, please include:
(a) Your account email address; (b) A clear description of the issue or question; (c) Screenshots if applicable; (d) Device type and operating system (if relevant).
Common Questions
Account & Login Issues
Having trouble accessing your account? Try resetting your password through the login page. If you continue to experience issues, contact us at contact@roamrecs.com.
Trip & Recommendation Features
Questions about how to create trips, save recommendations, or share with friends? Check out our How it Works section or visit our FAQ page.
Privacy & Data
For questions about how we handle your data, please review our Privacy Policy. For specific concerns, reach out to our support team.
Help Resources
Before reaching out, you might find these resources helpful:
• Features Overview - Learn about RoamRecs capabilities
• How It Works - Step-by-step guide to using the platform
• FAQs - Answers to frequently asked questions
• Terms of Service - Platform policies and guidelines
• Community Guidelines - Best practices for sharing
Feedback & Suggestions
We love hearing from our users! If you have ideas for new features, improvements, or just want to share your experience with RoamRecs, please email us at contact@roamrecs.com.